Member Support Program
FEEL LOST IN THE GYM? YOU’RE NOT ALONE.
And you don’t have to figure it out by yourself anymore.
Whether you just joined or you’ve been quietly winging it for months… we’ve got your back.
At Fitness Matters Jimboomba, we speak to new and long-term members every week who feel:
-
Unsure how to use gym equipment properly
-
Too shy or embarrassed to ask for help
-
Worried about doing exercises wrong or getting injured
-
Lacking structure or a plan that actually works
Sound like you? Good. You're in the right place.
We created two simple, affordable options to get you confident, safe, and progressing — fast.
CHOOSE YOUR STARTING POINT
Option 1
Member Kickstart Program
(Small Group)
Cost: $39.95 per person
For anyone feeling unsure, anxious, or new to the gym environment
Note: This program starts when 3 people are registered. There may be a wait of 1–3 weeks.
What’s Included:
-
90-minute small group session (max 3 people)
-
Guided walkthrough of all key gym machines
-
Technique tips + injury prevention
-
Ask anything — no judgment
-
Walk away with a mini goal plan
Perfect for:
✔ First-time gym users
✔ Members who feel overwhelmed
✔ Anyone who wants a low-pressure reset
Option 2
Tailored Fitness Program
(1-on-1)
Want to get started right away? This session can be booked immediately — no waiting required.
Cost: $70
→ Save $25 if booked in your first 10 days of membership
What’s Included:
-
15-minute goal-setting consultation
-
45-minute custom workout plan built around you
-
Full exercise demo + form correction
-
Motivation and support to stay on track
-
Expert guidance from a certified personal trainer
Perfect for:
✔ New or existing members who want a personalised plan
✔ Anyone who needs structure and clarity
✔ Those ready to take training seriously
Comparison Table
Member Kickstart Program
Tailored Fitness Program
Cost
$39.95
$70 (save $25 in first 10 days)
Format
Small Group (max 3)
1-on-1
Duration
90 min
60 min
Equipment Demo
✅
✅
Custom Workout Plan
❌
✅
Ask Questions Freely
✅
✅
Perfect For
Shy/new/lost members
Members who want a plan
Start Time
May wait 1–3 weeks (starts when 3 register)
Start immediately
“I wish I did this months ago.”
That’s what most members say after doing one of these sessions. Don’t wait. It’s too easy not to do.
