Fitness Matters Jimboomba is open 24 hours a day, 7 days a week for gym access. Our manned hours are Monday to Friday from 7:30 AM to 12:00 PM and Mon – Thur 2:30 PM to 7:30 PM, and Saturday from 8:00 AM to 12:00 PM.

We offer a range of facilities including a functional training room, group fitness room, cardio area, free weights area, climbing training area, infrared sauna, body fit machine area, and a Kids Zone. We also have a supplement store and vending machines.

Yes, we offer a variety of group fitness classes including Les Mills programs, Zumba, Functional Fit 45, pilate, Cycle, Core, and more. All group classes are included in your membership.

No, we offer a casual pass for only from $19.95. We also accept Fitness Passport members.

We offer gym-only and gym + class membership options and gym + class membership options with premium access to infrared sauna and body composition scan. Both memberships are available for month-to-month, 6 months, or 12 months.

Yes, we offer a 5 days free trial for those interested in trying out the gym before committing to a membership.

Our equipment and classes are suitable for individuals over the age of 16.

Our gym is equipped with a variety of equipment for cardio and strength training, including treadmills, bikes, free weights, and machines.

Yes, we offer personal training and coaching services for those looking for extra guidance and support in reaching their fitness goals.

Yes, we offer a variety of group fitness classes. The timetable is available on our website.

Yes, we have lockers available for members to use, located in the changing room.

Yes, we have a lost and found area located at the entrance. You can inquire about lost items with any of our friendly staff.

Yes, we have plenty of parking lots available for members to use.

Yes, members are allowed to bring a guest with them for a one off complimentary free trial of the gym during manned hours.

Yes, we have security cameras installed throughout the gym for the safety and security of our members.

We have a set of rules and regulations in place to ensure the safety and enjoyment of all our members. These rules are posted throughout the gym and are also available online.

Yes, you can change your membership to Fitness Passport, provided you have fulfilled the terms and conditions of your current contract.

• If you are on a minimum term contract (e.g., Gym 12-Month Plan), you will need to provide 30 days' notice, complete a Change of Membership form, and pay a cancellation fee of $250.

• If you are on the Gym Flexi Plan, you will need to provide 30 days' notice and complete a Change of Membership form.

Please ensure all requirements are met before submitting your request for a membership change.

1. Commitment Memberships (Fixed Term):

• Members who wish to cancel their fixed term membership (e.g., Gym 12-Month Plan) before the end of the contract must provide a 30-day written notice and pay a cancellation fee of $250.

• If a member cancels within the cooling-off period (typically 48 hours from signing), they may cancel without any fees.

2. Non-Commitment Memberships (Month-to-Month):

• Members on a non-commitment membership can cancel at any time with a 30-day notice.

• There is no cancellation fee, but the member will be required to pay for any outstanding fees before cancellation.

3. Membership Suspension:

• Members can suspend their membership for up to 12 weeks for reasons such as personal illness, injury, or holidays. The suspension request must be submitted in advance.

4. Permanent Sickness or Physical Inability:

• Members can cancel their membership due to permanent sickness or physical incapacity if they provide a medical certificate confirming they cannot exercise for a period of 12 months or longer.

• The membership might be cancelled without penalty if all necessary documentation is provided.

5. Transfer of Membership:

• Members can transfer their membership to another individual, provided they are not in arrears with payments. A membership transfer administration fee may apply.

6. Late Payments or Failed Payments:

• If a member’s payment is unsuccessful, they may incur a failed payment fee ($10) and may be responsible for any costs associated with recovery, including collection agency fees.

7. Cooling-Off Period:

• Members have the right to cancel their membership within the first 48 hours after signing with no cancellation fee.

This is a simplified summary; please refer to the full membership agreement for any specific terms and details regarding cancellation.